Technical Support Assistant (R)
About the Role
About the Role
Internal Opportunity: Technical Support Assistant
Ideal for an individual with experience working in an office, who is ready to take on the processing and validation of planning and building control applications. Full support, training and flexible working arrangements available.
Key Responsibilities
- To provide data input and administrative support in Planning Service.
- Assist in the development, support and maintenance of the division’s electronic, monitoring and administrative systems to ensure effective service
- Assist in the processing of correspondence, reports, and other
- Maintenance of databases, providing information to the Service, involving inputting details, generating documents and standard reports, and spatial data
- Provide clear professional advice to applicants, agents, colleagues and external agencies on planning and building control matters.
Ideal Candidate:
We are looking for a customer focused, enthusiastic and detail-oriented person with knowledge of Planning and/or Building Control application requirements and procedures.
You must be confident taking the lead when required, yet equally comfortable working independently to deliver high‑quality outcomes. The ideal candidate will be a strong team player who builds positive working relationships across all departments and communicates effectively with colleagues at every level.
You will contribute to continuous improvement, support service objectives, and help maintain a collaborative and productive team environment.
Sefton Council is committed to equal opportunities and welcome applications from all sections of the community. Disabled and Care Experienced individuals will be offered an interview where they meet all essential criteria on the person specification.
Closing Date: 21st June 2026
Virtual interviews likely to be held between 6th and 8th of July 2026
Equal Opportunities
Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.
We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.
GUARANTEED INTERVIEW SCHEME
Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.
If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.
If you’re an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!
How to apply
Please apply online via the link provided.
Please fully complete the online expression of interest.
